If your insurance underwriter is FBD Insurance PLC – Please contact them 24 hours a day on 01 761 7617
If your insurance underwriter is AXA Insurance DAC – Please contact firstname.lastname@example.org or phone on 1890 247 365, or by post, AXA Insurance DAC Wolfe Tone house, Wolfe tone street, Dublin 1. Opening hours: Friday 8am to 7pm and Saturdays 10am to 2pm
If your insurance underwriter is Ageas Insurance Limited – Please call Carole Nash Insurance Consultants (Ireland) DAC on 1800 930 803. Opening hours: Monday to Friday 9am to 5.30pm and Saturdays 9am to 1pm.
Can you email me my policy documents? – If you would like your policy documents emailed to you, please let us know when you request them from us.
You may cancel your contract of insurance by giving your notice in writing within 14 working days of receipt of your policy documents, or start date of your policy (whichever is later). We will charge you any charge your insurer makes for the number of days cover provided since the policy start date. This will be deducted before a refund is issued and providing no claims have been made.
If you wish to cancel your policy outside of the 14 working day cooling off period, our set up charge is non-refundable, and we will charge you any charge your insurer makes for the number of days cover provided since the policy start date. This will be deducted before a refund is issued and providing no claims have been made.
If your policy is cancelled and you or someone else has made a claim under your policy, you will not be entitled to a refund. If you are paying your premium by Direct Debit, you must pay the rest of your premium including any outstanding payments under your credit agreement. Please refer to the Policy Conditions section within your policy booklet, and section 7 of the Terms of Business document entitled ‘Fees’ for further information.